PRODUCT SUPPORT

VH

VH Support & Documents

Review the published configuration data, installation prerequisites and the document status for this model. The model-matched installation manual is published as soon as the support pack is released.

View VH product
Usable capacity
10.24 / 15.36kWh
Rated voltage
102.4V / 153.6V
Battery modules
2 or 3 × 5.12kWh
Communication
CAN / RS485

ONLINE USER MANUAL

VH High-Voltage Home Energy Storage System

Use this guide for the published system configurations, the installation prerequisites and the communication interfaces of the VH system.

Online reference based on the published VH product data. The installation manual is published when the model-matched support pack is released.

System configurations

The VH platform stacks 5.12kWh, 51.2V battery modules into a high-voltage system.

VH10A: 10.24kWh usable capacity, 2 modules, 102.4V rated voltage, 86.4–115.2V range, 1060 × 650 × 225mm, 115 ± 1kg
VH15A: 15.36kWh usable capacity, 3 modules, 153.6V rated voltage, 129.6–172.8V range, 1470 × 650 × 225mm, 166 ± 1kg

Cell chemistry: LFP
Max / peak output current: 50A / 70A for 5s
Depth of discharge: 90%
Cycle life: 5,000 cycles
Communication: CAN / RS485
Display: LCD touch screen with LED power indicator
Cooling / installation: natural convection, vertical

Before installation

  1. Review the inverter communication and electrical specifications before installation.
  2. Confirm the delivery destination and any local receiving requirements.
  3. Use a qualified installer and follow local electrical requirements.
  4. Confirm the site conditions, floor loading and clearance with a qualified installer before the system is positioned.

Monitoring and communication

The smart BMS communicates over CAN and RS485 with the inverter or system controller, and the front panel provides an LCD touch screen with an LED power indicator. Confirm the supported inverter list with your installer before ordering.

Safety and handling

  1. Installation, commissioning and service must be carried out by a qualified installer.
  2. Do not open the battery modules or the system enclosure.
  3. Keep the system away from water, heat sources, sparks and open flames.
  4. Verify polarity, insulation and torque before commissioning.
  5. Do not connect loads or chargers outside the ratings listed above.
  6. Follow local electrical code for breakers, fuses and disconnects.

Documents and certification status

The model-matched installation manual, safety data sheet and certification documents for the VH system are in preparation. Their publication status is shown in the compliance section below, and the product page offers the SuntNeew specification sheet for configuration planning. Contact product support if you need a document for review before installation.

MODEL-MATCHED INFORMATION

Documents & Compliance

The VH system is published with verified configuration data. The model-matched documents listed here are in preparation and replace this notice as each one is released.

Installation manual

Model-matched user and installation manual

The VH installation and operating manual is being prepared for publication.

In preparation
Certification

Product certification

Model-matched certificates are published once the release is approved for the VH system.

In preparation
UN38.3

Battery transport testing

Transport-test documentation is published with the model-matched support pack.

In preparation
SDS

Safety and handling information

Safety data sheet information for handling, storage and response is being prepared.

In preparation

Match every document to the model printed on the product label. Safety testing, transport records and safety data serve different purposes.

Contact product support