PRODUCT SUPPORT

Your product

Scan this page for the setup steps, model specifications, approved documents and support options for your product.

QUICK START

Quick Start

Use the model-specific steps below. If your label or setup differs, pause and contact support before installation or use.

HOW TO INSTALL / USE

How to Install / How to Use

  1. 01

    Confirm the model

    Check the model label, dimensions and terminal or connection orientation.

  2. 02

    Connect correctly

    Turn off loads and chargers, then follow the product-specific connection sequence.

  3. 03

    Secure the setup

    Use the correct hold-down, cables, protection devices and service clearance.

  4. 04

    Check the limits

    Set the right charging profile and review the operating temperature and load limits.

SPECIFICATIONS & FIT

Specifications & Fit

Rated voltage
12.8V
Rated capacity
100Ah

SAFETY & COMPLIANCE

Safety & Compliance

FCC / CE-EMC / RoHS Radio, EMC & material compliance
UN38.3 Transport test summary
SDS Safety data sheet
IP65 Enclosure protection
Safety tested to UL 2743 Product-level safety test report

USER MANUALS

User Manual

Download the user manual

Open the model-matched operating guide.

SHIPPING & RETURNS

Shipping & Returns

Shipping & returns

Link the current shipping, delivery and returns policy for this product or region.

Open policy

NEED HELP?

Need Help?

Contact support

Keep the model label, order details and clear photos ready when contacting support.

Contact support

COMPLETE YOUR SETUP

Complete Your Set

Complete your setup

Add matched batteries, cables, chargers or other compatible system parts as applicable.

NEED ANOTHER ONE?

Need Another One?

Buy again or expand

Use the product page to reorder the same model or add a matched unit.

The product does not start

Confirm the charge level, connections and model-specific safety sequence before trying again.